Switching PPH providers is straightforward and can be completed without losing a single player, bet, or balance. PerHead.CR handles the entire migration process, from importing your player data to configuring your new sportsbook, so you can switch PPH providers without disrupting your operation.
What Happens to Your Players When You Switch PPH Providers
This is the first question every agent asks, and the answer is simple: nothing happens to them. When you switch PPH providers to PerHead.CR, every account comes with you, active players, inactive players, and everything in between.
When you switch PPH providers to PerHead.CR, every element of your operation transfers: individual player limits, betting history, active and inactive accounts, pending bets, future bets, and current balances.
Inactive accounts matter more than most agents realize. Players who haven’t wagered in months tend to come back during peak season — NFL playoffs, March Madness, the World Series. If those accounts aren’t in your new system when they return, you lose the action. PerHead.CR migrates them all.
Two Ways to Switch PPH Providers: You Choose What’s Easier
PerHead.CR offers two options for getting your data into the system:
Provide your spreadsheet
If you have an Excel file with your player data organized and ready, the import is fast. The more complete the file, the quicker the process.
Offer your old provider credentials
If pulling the data yourself isn’t practical, give the PerHead.CR team access to your current account and they handle the extraction and import on your behalf.
Either way, you don’t have to do the heavy lifting. The team adapts to what’s easiest for your situation.
How Long Does It Take to Switch PPH Providers?
The timeline depends on how complex your operation is.
A straightforward setup: one agent, one layer of players, using a free skin, can be ready in approximately 20 minutes. That’s not a figure of speech. If your data is clean and your setup is simple, you could be taking action on the same day you make the call.
More complex operations: multiple sub-agents, sub-agents managing their own sub-agents, layered structures with custom configurations, could take up to one week. That’s the ceiling, not the average.
What Getting Set Up Actually Looks Like
Once your player data is imported, customer service walks you through every step. This isn’t a documentation handoff, it’s a guided process. The team covers agent software navigation, creating sub-agents and players, adjusting limits in bulk or individually, setting limits by sport, half, quarter, or other period, running reports for risk management, and activating your casino, horse racing, and live betting.
Live betting defaults to EZLive. If you prefer Dynamic Live (DLive), the team swaps it out. If you’d rather have the team make changes on your behalf instead of doing it yourself, that’s an option too. The setup process fits your workflow, not the other way around.
Your Players’ Website: What Carries Over
When agents switch PPH providers, one of the first concerns is whether their brand identity survives the move. PerHead.CR offers a range of customizable skins, and each one can be adjusted for colors, images, logos, contact information, amongst others.
Your players’ experience stays consistent. PerHead.CR’s customizable skins let you carry your colors, logo, and contact details into the new platform, your brand identity makes the move with you.
What You Get After You Switch PPH Providers
Once the migration is complete, you’re on a platform that includes the following at $7 per active player per week: a full sportsbook, online casino, racebook with 285+ tracks worldwide, prop builder, multilingual call center in English, Spanish, and Chinese at no extra charge, and live betting included — EZLive, or DLive, with your choice of one.
PerHead.CR offers a free demo so you can see the platform before committing. When you’re ready to move forward, you can explore the platform through the PerHead.CR pay per head demo to get a hands-on look at the agent dashboard, reports, and player platform, before your migration begins.
FAQ: How to Switch PPH Providers
Do pending bets, future bets, and my entire player book transfer when I switch PPH providers?
Yes. When you switch to PerHead.CR everything migrates — active players, inactive players, balances, limits, betting history, pending bets, and future bets. You don’t leave anything behind.
What if I don’t have a clean Excel file to import?
You can provide your current provider credentials and the PerHead.CR team handles the data extraction and import on your behalf.
Do inactive player accounts transfer when I switch PPH providers?
Yes. Inactive accounts are included in every migration. This matters during peak seasons when dormant players return.
How much does it cost to switch PPH providers to PerHead.CR?
PerHead.CR’s price is $7 per active player per week. That covers the full sportsbook, casino, racebook, prop builder, live betting and call center. Custom website design starts at $300 as a one-time fee; free skins are included.
What happens to my player limits when I migrate?
Individual player limits transfer as part of the migration. After migration, you can adjust limits in bulk or per player from the agent dashboard.