A guide to customer service and your per head provider
Having a great level of customer service isn’t just something you need to consider with you and your customers, it’s also something you should expect from your per head provider. When onboarding with a provider, many of us don’t think ahead to when things go wrong. But it’s important to assess what customer service options they provide and what available they are. If customer services isn’t a prominent feature from the per head provider, it could be a red flag.
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